FREQUENTLY ASKED QUESTIONS
BOOKING & CONSULTATION
Do I need to book a consultation before treatment?
For POMs such as Botox and filler dissolving, you will be required to see our prescriber beforehand for a consultation. During this appointment, the prescriber will assess your suitability for treatment, discuss your desired results, review your medical history, and answer any questions you may have. Once your prescription has been issued, you’ll be ready to attend your treatment appointment with Jasmine.
For any other treatment, a full consultation can be carried out within the same appointment as your treatment. The option is also available to book a consultation and carry out treatment on a separate date.
How do I book an appointment?
You can book online through our booking system or contact the clinic directly, and we’ll be happy to assist.
What happens during a consultation?
During your consultation, Jasmine will assess your anatomy, including your skin quality, facial proportions, and areas of concern. She will discuss your goals and recommend the most suitable treatment options to achieve natural-looking results.
During your consultation, Jasmine will assess your facial anatomy, including your skin quality, facial proportions, and areas of concern. She will discuss your desired results, limitations, and possible risks or complications associated with the treatment and explain the treatment options available.
Pre and post-treatment care will be discussed to help ensure the best results and reduce the risk of side effects. This includes avoiding caffeine, alcohol, strenuous exercise, and heat exposure around the time of treatment.
You will also have the opportunity to ask any questions so you feel fully informed and comfortable before proceeding.
TREATMENT & RESULTS
When will I see results?
Some treatments provide immediate results, while others, such as Botox, polynucleotides and skin boosters may take several days, weeks or months to fully settle and show true result. Jasmine will explain what to expect based on your treatment.
How long does swelling last after treatment?
Mild swelling is common after treatment and usually settles within 24–72 hours, although this can vary depending on the area treated. While you may see an immediate improvement, the final result can take 14–21 days to fully settle and be seen.
When can I return to normal activities?
Most treatments have minimal downtime, and many clients return to normal activities the same day. Jasmine will provide aftercare advice to ensure optimal healing and results.
SAFETY
Who performs the treatments?
All treatments are performed by a trained and qualified advanced aesthetic practitioner with extensive knowledge of the facial anatomy.
To maintain the highest level of care, Jasmine undertakes annual intermediate medical emergency and CPR training, including the use of an AED, management of anaphylaxis, and administration of emergency medications.
What are the possible side effects?
Common side effects include mild swelling, redness, tenderness, and occasional bruising at the injection site. These effects are usually temporary and resolve within a few days.
Can I have aesthetic treatments whilst pregnant or breastfeeding?
For safety reasons, we do not perform injectable aesthetic treatments during pregnancy or while breastfeeding. Although there is no strong evidence showing harm, there is currently insufficient research to confirm that these treatments are completely safe during this time.
PRE & POST CARE
Is there anything I should avoid before treatment?
To minimise bruising, we recommend avoiding alcohol, caffeine and anti-inflammatory medications for 24–48 hours before treatment unless medically necessary.
What should I avoid after treatment?
You should avoid alcohol, caffeine and strenuous exercise for 24 hours after treatment. Excessive heat should be avoided (such as saunas, sunbeds or steam rooms) for 48 hours after treatment. Makeup should be avoided for 12-24 hours where possible.
How old do I need to be to have dermal filler?
You must be 18 years or older to receive dermal filler treatments. This is a legal requirement in the UK. We may ask for valid photo ID if you are asked to verify your age at your appointment.
GENERAL
Is parking available at the clinic?
Parking availability depends on which clinic location you are visiting.
At each clinic:
• Plymouth clinic – Payable on street parking is available, or the barcode is a 5 minute walk. Please note the salon has steep, narrow stairs to access the clinic.
• Liskeard clinic - Payable parking is available in Upper Sungirt Car Park, Heathlands Road.
• Callington – Free client parking on site.
Do I need to bring anything to my appointment?
Please arrive with clean skin where possible and bring photo ID if you look under 25, as we may need to verify your age.